Privacy Policy

This policy explains how Thaliadora collects, uses and protects your personal information when you visit our store or place an order.

Information we collect

• Information you give us: your name, email address, shipping address, phone number and order details.
• Information collected automatically: your IP address, device and browser information, and cookies.

Payments

Payments are processed by PayPal. We never see or store your full card number.

How we use your information

• To process, ship and support your orders
• To send emails about your order, such as confirmations and shipping updates
• To invite you to review products you purchased
• To send marketing emails, only if you opted in (you can unsubscribe at any time)
• To prevent fraud and keep our store secure

Cookies and advertising

Essential cookies keep your cart and account working. Advertising pixels (Meta and TikTok) and analytics load only after you accept cookies in our consent banner. If you gave consent, we may also send conversion events to these platforms from our server; your email address is hashed before it is sent. You can change your choice at any time by clearing your cookies and choosing again.

Who we share information with

We share only what is needed with PayPal (payment processing), shipping carriers (delivery), our email provider (order and marketing emails) and, if you consented, advertising platforms (Meta and TikTok). We do not sell your personal information.

International transfers

Because we ship worldwide, your information may be processed in countries other than your own. We take reasonable steps to protect it wherever it is processed.

How long we keep your information

Order records are kept for as long as required for tax and accounting purposes, typically up to 7 years. Marketing data is kept until you unsubscribe.

Your rights

Depending on where you live, including under the GDPR and UK GDPR, you have the right to access, correct or delete your personal information, to object to its use, and to receive a copy in a portable format. California residents have rights under the CCPA/CPRA; we do not sell personal information. To exercise your rights, email [email protected].

Children

Our store is not directed at children under 16, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The latest version is always published on this page.

Contact

For privacy questions or requests, email [email protected].